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Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Temporary
Location: Haymarket, New South Wales
Industry:
Salary: AU$25 - AU$28 per hour
Reference: 200003586_1581398899
Contact Name: Connie Asvestas
Contact Email: connie@whipperrecruitment.com.au
Job Published: February 11, 2020 16:28

Job Description

Customer Service Representative

  • 6 month contract
  • Located in Haymarket, Sydney

This role is responsible for delivering best practice customer and stakeholder experience across multiple communication channels in an inbound and outbound capacity.

The candidate must:

  • Communicate with influence
  • Build and maintain relationships with key stakeholders
  • Provide customer insights for improving business outcomes
  • Support the timely and accurate field deployment of meters
  • Support the Deployment Team to ensure customer and regulatory targets are achieved

Primary Objectives

  • Provide high quality service to support varying programs of deployment work
  • Provision of customer with a focus of achieving key business targets
  • Minimise incidents missed appointments
  • Ongoing effective communication with customers, Retailers and Vendors
  • Collaborate with internal stakeholders to support positive customer outcomes
  • Proactively providing feedback and input where required to support business improvements

To express your interest in this role please forward your resume and covering letter by 12.00pm Thursday 20th February.