Call Centre Operator

Job Title: Call Centre Operator
Contract Type: Contract
Location: Newcastle, New South Wales
Salary: Negotiable
Start Date: ASAP
Reference: 200003451_1568616596
Contact Name: Connie Asvestas
Contact Email:
Job Published: September 17, 2019 13:47

Job Description

  • State Government Contract
  • Newcastle CBD Location
  • 6 month contract

In this role you will be responsible for providing strong customer service support for a high volume of incoming inquiries including telephone, Internet and email inquiries and complaints from staff across NSW in regards to payroll and leave entitlements.

To be successful in this role you must:

  • Be able to work as part of a team, as well as work independently and take direction from Team Leader
  • Be able to complete timely data entry and effective delivery of customer service
  • Ideally have previous experience in a busy call centre environment.

Previous experience in an HR environment could also be advantageous.

This is a great opportunity for someone with excellent skills in providing resolutions to customers issues in a call centre setting to leverage their skills into a government environment.

Applications close 12pm Friday 20th September 2019.

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