Customer Service Officer

Job Title: Customer Service Officer
Contract Type: Temporary
Location: Newcastle, New South Wales
Salary: Negotiable
Start Date: ASAP
Reference: 200003435_1567404137
Contact Name: Kate Grob
Contact Email:
Job Published: September 02, 2019 16:02

Job Description

* State Government Contract

* 3 months

* Newcastle CBD

In this role you will be assisting looking after a portfolio of vulnerable people and their families and assisting them in making decisions around their day to day finances while liaising with legal and government agencies. You will be dealing with a high volume of calls and emails, managing case loads, displaying empathy and interpreting a variety of different documentation.

The ideal candidate will come from a similar background in providing a service to the disadvantaged or perhaps a strong customer service role within the banking or insurance industries. You will need to be able to work in a high volume work environment, have a strong customer service focus and be able to demonstrate resilience. Please forward your resume and covering letter via the link before COB Tuesday 3rd Sept.

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