Call Centre Operator

Job Title: Call Centre Operator
Contract Type: Temporary
Location: Newcastle, New South Wales
Salary: Negotiable
Start Date: ASAP
Reference: 200003491_1571290736
Contact Name: Kate Grob
Contact Email:
Job Published: October 17, 2019 16:38

Job Description

State Government Contract

Newcastle CBD Location

6 month contract

In this role you will be responsible for providing strong customer service support for a high volume of incoming inquiries including telephone, Internet and email inquiries and complaints from staff across NSW in regards to payroll and leave entitlements.

To be successful in this role you must:

Be able to work as part of a team, as well as work independently and take direction from Team Leader

Be able to complete timely data entry and effective delivery of customer service

Ideally have previous experience in a busy call centre environment.

Previous experience in an HR environment could also be advantageous.

This is a great opportunity for someone with excellent skills in providing resolutions to customers issues in a call centre setting to leverage their skills into a government environment.

Please forward your resume and covering letter asap. Applications close 12pm Monday 21st October.

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